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Customer Reviews

I love to hear what my customers have to say about their experiences in the shop and online.
Whether it’s because you’ve worn your new earrings at a wedding, adore the cocktail ring you were given on your birthday, or you just simply treated yourself, please let me know!
Alexandra 

 

 LEAVE A REVIEW

Just a quick note to say thank you for your excellent service. My daughter loved the Marcasite earrings with the white opal which you got in specially for us. We had a good birthday celebration with her and she wore the earrings immediately. They matched perfectly with the necklace she already had. Thank you again

Malcom & Pam Bell (UK)

I just wanted to let you know how delighted I am with my brooch, it’s absolutely beautiful!  I have had a love of opals and birds for as long as I can remember so it’s perfect for me!  Thank you for sending it so promptly, for wishing me a happy birthday and for your lovely message on a card, which was a really nice touch and the kind of thing that sets businesses apart.  I am self-employed and I do notice things like that :)
Thank you again and I wish you every success with your business.

Janet Durasow (UK)

Beautiful Luke Stockley earrings - I have purchased several items from this range and they never disappoint. Craftsmanship is of a high standard; these are particularly delicate and suitable for all ages. All products arrive beautifully packaged and help and advice either online or by phone is expert and friendly.

Linda Rea (UK)

Thank you very much! It arrived so quickly!! The ring is gorgeous!! Best regards from Paris! Frédérique.

Frédérique Bine (Paris, France)

I had been searching for some earrings for my wedding day for a while... The high street shops didn't have anything and I didn't want to buy online. I stumbled across this gem on my way to work one day when I was giving up hope! The staff in there were lovely, really helpful and took the time to find me some options that went with a pendant I had already. I have walked out with a beautiful pair of earrings and can't wait to wear them on my wedding day! Thank you.

Jen Macey (UK)

Bought my wife some Konplott earrings last year which she loved. Got some hints she'd like more :-)

Chris Latham (UK)

Purchased a peacock brooch last week for my wife's birthday. She loved it! Thank you for the speedy delivery!

Kevin Allum (UK)

Thank you so much! I stumbled across your shop by accident on a day trip to Bath. I couldn’t believe my eyes, so many beautiful earrings and all in one place, it was amazing. I bought a gorgeous pair of green earrings and I love them, I can't wait to visit again....just got to fix another trip.... :)

Lorna Duncan (UK)

Love all the jewellery - will keep buying when funds allow!! Such an easy and clear website to use. Thank you :)

Ruth Palmer (UK)

I've had the pleasure to place orders for gorgeous earrings with Alexandra May from the US and the products and service have both been absolutely tremendous. I will be a life-long customer!

Eva Archersmith (USA)

I have purchased several pairs of earrings from Alexandra May and have been thrilled with them all. It's such a delight to find a stockist of good quality Art Deco design jewellery. I especially have a passion for marcasite and have returned to Alexandra May to purchase Luke Stockley designs. I purchase online as I'm not local to the store (wish I was), I've also telephoned the store where I found Alex, more than happy to help me make a decision. My husband wanted to buy me a marcasite watch for Christmas, I suggested he try Alexandra May but there weren't any showing online so I telephoned Alex, Sure enough I received a beautiful Luke Stockley Marcasite watch on Christmas Day. Alex had even gift wrapped it beautifully for him. So excellent quality goods with excellent customer services, what more can I say except, I highly recommend Alexandra May and thank you Alex x

Sheila Goswell (UK)

The earrings are so beautiful! The first week I wore them every day! Wouldn't take them off! Hahaha! Alexandra shipped fast and safe, so I am very pleased with my purchase! Thank you! :-) Best regards, Hege

Hege Dahlgren (Norway)

Came across Website purely by chance and what a stroke of luck. I placed my order via the telephone and the ordered item was delivered the next day, I made contact as I needed a longer chain for my pendant than the one advertised. Nothing seemed too much trouble and a longer chain was found. Overall the service was top notch and I would have no hesitation in recommending Alexandra May. Thank you very much.

Carolyn Wylie (UK)

I found Alexandra's website looking for a particular style of jewellery. So phoned her and came across the most friendly & helpful lady. 3 days later the bracelet arrived and it was stunning, everything and more than the website showed. Our friend adored her special birthday present and I look forward to visiting Bath and seeing Alexandra's shop in person. Thanks again for all your help.

Carol Corcoran (UK)

I have had a seamless experience ordering my earrings. Alexandra is very professional and efficient. I know I'll be back soon.

Elaine Agulnik (Canada)

I discovered Alexandra May's shop online. The pictures on the site are good, but cannot do justice to the sheer gorgeousness of the jewellery! Stepping into the shop itself is like entering an Aladdin's cave, so much dazzling sparkle and colour. The range is amazing from sheer brilliance to some very elegant and quieter pieces. Add to this the fact that Alexandra really knows her stuff, doesn't pressure you into any purchase, but is so clever at finding just what will suit you best. This shop is such a find, I shall be visiting again, in person and online.

Jill Thompson (UK)

Alexandra truly understands her customers and goes out of her way to help them! I had great difficulty in choosing a pair of earrings from the gorgeous and vast selection. With Alexandra's help, I ended up with the most beautiful Philippe Ferrandis clip-ons which I can't wait to show off! Thank you Alexandra for your help and patience - I know I'll be back soon.

Shirley Bayer (UK)

Thank you for being so helpful. The selection of jewellery is fantastic. I'll be back soon.

Christine Ordish (UK)

I received the most gorgeous silver amethyst marcasite earrings from Alexandra May which were stunning. Super fast delivery. A gift for my Sister which I so wanted to keep. Hoping now my Husband will buy some for me. Many thanks. I'll be back soon.

Karen Damis (UK)

WOW - my newly acquired Luke Stockley pendant and earrings are absolutely stunning and so perfect. Alexandra and her staff were very helpful when I asked for some advice and nothing was too much trouble. The personal touch and genuine enthusiasm which they give makes all the difference. Highly recommend their service and their amazing jewellery - each piece is a true work of art :)

Helen Melvin (UK)

We discovered this shop last time we stayed in Bath. My wife fell in love with the window displays and immediately proceeded to spend several long moments walking around inside. Staff are really helpful and the jewellery is amazing. I love this place because it makes buying my wife presents really easy :) Many thanks guys Matt

Matthew Pearson (UK)

I have just received my beautiful Ayala Bar necklace from Alexandra May. A perfect transaction in every way! The service provided was outstanding, from correspondence to packaging and delivery overseas - perfect! Will definitely explore more of Alexandra's wonderful jewellery and will no doubt be expanding my own jewellery collection with more of her wonderful pieces.

Rosie Balkin (Australia/Hong Kong)

Your shop is AMAZING -- there is something for everyone. Actually, there are LOADS of somethings for everyone! My friend refers to it as "the sparkly shop" -- and sparkle it does! (Just HOW do you keep everything looking so beautiful and dust-free?!) From a diverse, unique range of items to the sparkle of the attentive staff ... please don't EVER close down! My latest purchase -- a pair of earrings that I've waited to discover for over TEN YEARS to complement a necklace given to me around that time -- also led me to experience the FINEST customer service ever! On first wearing (and my last day in Bath), one of the earrings broke as I put it on. Returning to the shop, the staff mirrored my own feelings of horror and disappointment. Immediately, I was offered full refund or replacement. But not JUST replacement -- they offered to mail replacement earrings to my home on the other side of the world via trackable post at THEIR expense! In addition, I was given firm reassurance of the usual quality of their supplier and a promise to reimburse me in the event of recurrence -- even in months to come! In less than two weeks of original purchase, my stunningly beautiful earrings arrived. It doesn't get any better than that! Thank you, Alexandra May. See you next year!. 

Alison Miller (Hawaii - USA)
 

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